Support

How can we help?

Followed is a free app for football fans in the UK and Ireland. Here are answers to the common questions. Anything else, email us.

Contact us

Email contact@tryfollowed.com. We'll get back to you as soon as we can. You can also send feedback from the app: Account, then Help.

Change your club or country

Open Account and tap your club under Following. Pick a new club, then your country.

Turn alerts on or off

Open Account, then Notifications, and choose what we send you. To stop everything, turn notifications off for Followed in your phone's Settings.

Anonymous usage and crash reports

They're off unless you turned them on. To change it, open Account, then Help, then "Anonymous usage and crash reports".

A video or podcast won't play

Videos play through YouTube and podcasts from each show's own feed, so occasionally one is unavailable or blocked in your country. Check your connection and try another. If it keeps happening, send us feedback from the app with the club and the item.

Scores or line-ups look wrong

Match data comes from a third-party provider and can be a few minutes behind. If something stays wrong, let us know.

Start again

Open Account and tap Reset app. It clears your follows, notification choices and listening history from your phone.

For creators and fan sites

Want to be featured, or removed? See For creators.

Privacy and terms

Read our privacy policy and terms of use.